Under the law, USCIS has 90 days to process applications for employment authorization documents (EAD). USCIS policy requires that applications to renew these documents be filed no more than 120 days prior to their expiration. Unfortunately, USCIS is now sometimes pushing up against the 90-day deadline with a result that some applicants are not receiving a new EAD before their prior one expires. Individuals working on an EAD must have a valid EAD in hand in order to be authorized for employment in the United States. Therefore, when adjudication of the EAD is delayed, individuals risk losing their eligibility for employment. Once the EAD application has been pending for 75 days, individuals are allowed to call the USCIS Customer Service number at 1-800-375-5283 to make an inquiry. If the EAD is not adjudicated within 7 days after the individual contacts USCIS Customer Service, the individual’s attorney may pursue the matter through an AILA liaison request.